Friday, September 30, 2011

Dynamic Pricing

National Public Radio did a nice piece recently about how airlines and other industries are strategically and dynamically adjusting their pricing constantly.   What I have found recently is that the world of auto repair combined with recessionary pressures is creating challenges for the consumer to really understand what the cost of repair will be.  Parts pricing from manufacturers and suppliers alike are quite dynamic, and quality disparate. For some shops, labor pricing can by dynamic as well.
Please remember that there are moving parts in the total out-the-door cost to auto repair, and there is no substitute for trust and relationship when it comes to paying for competent labor.  1.  Diagnosis is a requirement to be accurate and leaving this element out leads to cost coverage in other areas or incorrect repairs in the first place.  2.  A competent inspection in attempt to identify other areas of service need can prevent surprises during the course of repair.  3.  A thorough explanation of suggested service that can prevent more expensive repairs or breakdowns later. 4.  Taxes, fluids, shop supplies, and hazardous waste fees are also part of the common repair and are not always quoted by all shops over the phone. 

Finally, make sure that when you are comparing prices that all the above elements are taken in to consideration so you are not mistakenly thinking that a lower price actually won't end up as a higher price.

Respectfully,

Certified Technician & Heavy Recovery Specialist
ASE Master, L1, AES, AAM, TRAW HD, TRAA Level 1,2 & 3
keith@motorplex.com
www.motorplex.com
www.pro-tow.com
MOTORPLEX: Auto & Heavy Truck Repair, 24 Hr. OnSite Service
PRO-TOW: 24 Hr. Towing & Recovery, Nationwide Transport, & 24 Hr. Load Services
425.310.1100 Office
425.310.1001 Fax
253.245.5454 24 hr. Dispatch
800.439.8196 Toll Free Dispatch
23933 SE 264th ST, Maple Valley, WA  98038  Lat/Long: N47.36516 & W122.02180
420 H ST NW, Auburn, WA  98001  Lat/Long: N47.31204 & W122.23850

Wednesday, May 25, 2011

Automotive Battery: They are not all created equally

There are simple things in your car that can cause complicated repairs.  The battery is one of them.   The first thing to remember is that not replacing the battery until it won’t start the car can be a mistake.  The second thing is that replacing it with an inexpensive battery can cost you considerably more than you saved. 
In summary, batteries can start to seep battery acid around the terminals or around the top of the battery.  This battery acid is then wicked up the battery cables.  The battery acid corrodes and will increase electrical resistance in the cables that come in contact with the acid.  With late model vehicles, even the smallest increase in resistance can create havoc in your computer systems and the way your vehicle runs.  Once this havoc surfaces, you will likely not only need to replace the battery but the cables or wiring harness that has suffered damage.
Stop by for a free battery check at either of locations: Motorplex Maple Valley; 23933 SE 264th St, Maple Valley, WA  425.310.1100; or Motorplex Auburn; 420 H ST NW, Auburn, WA  98001 253.245.5400.  www.motorplex.com .

Friday, February 18, 2011

Motorplex: Service History Email Thank You

I understand that taking care of your car is a responsibility, and it is not often you wake up and want to come visit Motorplex.  Nonetheless, after 18 years, servicing your car or truck is still fun.  I thank you for that opportunity.  Don’t be afraid to just stop in and say high or just ask a question—your car does not have to be broke for that. 
Cars are definitely changing, but one thing seems to hold the same, and that is the better maintained cars in the first 100,000 miles cost a whole lot less to keep on the road in the second 200,000. 
At Motorplex we have all been working hard at each of your visits to review service histories, analyze your owner’s manual recommendations, and set forth a plan for services upcoming.  This should be visible on each of your invoice, and will also show up below in this email. 
We take pride in keeping your cost of ownership low, and the reliability up.  There is no way to completely prevent breakdowns and challenging times, but it sure is a lot easier when you have our team always willing to help you 24/7 nationwide. 
Thank you for being our customer!  http://www.motorplex.com/ 425.310.1100

Thursday, February 17, 2011

What make or model of vehicle should I buy?

·         This is mainly a personal decision that I can better assist after you have narrowed down the choices to a few similar competitive models.  Then, I can provide you my personal opinion based on technical data available and experiences with the repair and maintenance in our shop.  It is worth noting, however, that manufacturers seem to have the most challenges when introducing new models or new engine/transmission combinations not previously in production.  www.motorplex.com  www.pro-tow.com  425.310.1100 service 253.245.5454 towing

 

How long should my car last or how long should I keep my car?

·         In 1987, when I began in this trade, 100,000 miles was a milestone, that was often targeted as a turn point for vehicles.  Many manufacturers only produce maintenance intervals up to this mileage.  However, today 150,000 or 200,000 miles is a regular occurrence in our facility, with many of our customers (and myself included)that can satisfactorily testify in excess of 250,000.  Regardless of the vehicle, it is statistically unlikely that you will be satisfied with your vehicle at 150,000 without performing maintenance during the vehicle’s life.  http://www.motorplex.com/   http://www.pro-tow.com/   425.310.1100 service 253.245.5454 towing

Should I repair my vehicle or trade it in?

   Many times this question is more personal in nature than mechanical.  All things mechanical can be repaired, and are most often less expensive than replacing a vehicle.   The decision not to repair on a practical (not personal) level should be made upon an overall vehicle condition evaluation and not necessarily the current repair need.  Combine the overall condition report and financial estimates with the length of time you would like to keep the vehicle.  Then, this can be combined with other likely repair possibilities during your length of ownership.  Finally, you will be better able to assess likely costs of ownership of the current vehicle versus the costs of purchasing a new vehicle.  http://www.motorplex.com/  and http://www.pro-tow.com/  425.310.1100 service and 253.245.5454 towing